Refund Policy
Refund Policy
YATRAVAULT HOLIDAYS PRIVATE LIMITED
Your Trusted Partner for Memorable Travel Experiences
At YATRAVAULT HOLIDAYS PRIVATE LIMITED, we are committed to providing quality travel services and ensuring a smooth experience for our customers. This Refund Policy explains the terms related to payments, cancellations, and refunds for tour packages, travel bookings, and related services.
1. General Refund Policy
All payments made towards travel services, including tour packages, hotel bookings, flight reservations, transportation, sightseeing, and other travel arrangements, are subject to the applicable cancellation and refund policies.
Refund eligibility depends on the booking terms, service provider policies, and cancellation conditions applicable at the time of booking.
2. Advance Payment & Booking Confirmation
Advance payment is required to confirm travel bookings and reserve services.
Once a booking is confirmed with airlines, hotels, transport providers, or other suppliers, cancellation charges may apply.
Any non-refundable amount paid to third-party suppliers will not be eligible for a refund.
Customers will be informed about applicable payment and cancellation terms before confirmation wherever possible.
3. Cancellation & Refund Process
Cancellation requests must be submitted in writing to YATRAVAULT HOLIDAYS PRIVATE LIMITED.
Refunds, if applicable, will be processed after deducting cancellation charges, service fees, and non-refundable amounts.
Refund processing time may vary depending on airlines, hotels, banks, payment gateways, and other service providers.
No refund will be provided for unused services, no-shows, missed departures, or voluntary changes made by customers during the trip.
4. Customized Travel Packages
Customized holiday packages are designed according to customer requirements and may include advance bookings with multiple travel partners.
Once confirmed, cancellation or modification charges may apply as per supplier policies.
Any amount paid towards non-refundable bookings will not be refunded.
5. Flights, Hotels & Third-Party Services
YATRAVAULT HOLIDAYS PRIVATE LIMITED works with various third-party service providers, including:
Airlines
Hotels and resorts
Transportation providers
Travel insurance companies
Visa assistance providers
Activity and sightseeing partners
Refunds for such services are governed by the respective provider’s policies. YATRAVAULT HOLIDAYS PRIVATE LIMITED shall not be responsible for refund delays, cancellations, or changes made by third-party providers.
6. Booking Cancellation by Customer
Customers may request cancellation of their booking by providing written notice.
Cancellation of a booking does not guarantee a full refund. Applicable cancellation charges will be deducted according to the booking terms and supplier policies.
7. Booking Cancellation by Company
In case YATRAVAULT HOLIDAYS PRIVATE LIMITED needs to cancel or modify services due to unavoidable circumstances, customers will be informed and provided with suitable alternatives wherever possible.
Any refund, if applicable, will be processed according to the applicable supplier policies and payment terms.
8. Duplicate Payments
In case of accidental duplicate payment, YATRAVAULT HOLIDAYS PRIVATE LIMITED will verify the transaction details and process the refund of the duplicate amount within a reasonable timeframe.
9. Exceptional Circumstances
Refund requests arising due to unforeseen circumstances such as medical emergencies, natural disasters, government restrictions, travel bans, or other exceptional situations will be reviewed on a case-by-case basis.
Any approved refund will be subject to applicable policies and the decision of YATRAVAULT HOLIDAYS PRIVATE LIMITED management.
10. Policy Updates
YATRAVAULT HOLIDAYS PRIVATE LIMITED reserves the right to update or modify this Refund Policy whenever required. Updated policies will be communicated through official channels.
YATRAVAULT HOLIDAYS PRIVATE LIMITED
Creating Experiences, Exploring Destinations, and Making Every Journey Memorable.